TESTIMONIALS

At EPS Services & Tooling, we’re proud to share what our clients think of our service and results.
The testimonials below come directly from our valued customers.

“We’ve been really impressed with the service. The quality has been spot-on, and the support in sourcing blades and other tooling has been a huge help. It’s great to have a reliable partner we can count on.”
Transport & Compliance Manager
Timber Supplier, Herefordshire

“Ordered the wrong size blade by mistake online, but when I called, Lee quickly sent out the correct sizes. They arrived the next day. Great service and great product — 5*.”
Derek McKinlaw

What Our Customers Value Most

At the heart of every project we take on is a relationship. Our customers don’t just come to us for precision tooling — they come because they know the people behind it. Over time, those relationships often grow into partnerships built on trust, mutual respect and a shared commitment to getting the job done right.

We take the time to understand each customer’s pressures, priorities and way of working. When challenges arise — as they inevitably do — we’re ready with solutions that fit the technical requirements and the way our customers operate. Many clients say they value having a team who speaks their language, knows their challenges and genuinely cares about their success.

This human connection keeps people coming back year after year. They know they can speak to someone who remembers their last project and treats their needs as if they were our own. In an industry where precision is critical, the relationships we forge are every bit as important as the parts we produce.

From Industry Leaders to Specialist Workshops

Our clients span a wide range of industries, from large-scale manufacturing facilities to specialist engineering workshops on bespoke projects. While their needs vary, the feedback is strikingly similar: confidence, trust and peace of mind.

Whether delivering precision-ground tooling for a high-output production line or providing rapid repairs to keep downtime to a minimum, our goal is the same — to let customers focus on their work without worrying about ours. Many have commented on how refreshing it is to work with a supplier who anticipates problems, communicates clearly and never cuts corners.

The Human Side of Engineering

It’s easy to talk about tolerances, machining accuracy and production schedules, but behind every job is a person or team relying on us. Our clients value having a point of contact who understands their industry, knows their challenges and is invested in their success.

For us, every testimonial is more than a pat on the back — it’s a reminder of the relationships at the heart of our business. Engineering may be a technical discipline, but it’s also deeply personal. The trust we build is as important as the parts we machine.

See for Yourself

We’re proud of the feedback you’ve read here. It represents countless hours of work, countless conversations with clients and a shared commitment to doing things the right way. If you’re considering working with us, take a moment to see for yourself why EPS Services & Tooling is a trusted name in the industry.

When you’re ready to experience the same level of care, expertise and dedication, get in touch. We’ll deliver — not just the tooling you need, but the service and partnership you deserve.

Learn more about industry standards at the Manufacturing Technologies Association.

An excellent job with super collection and delivery

You sharpened a tenon saw for me recently and did a circular saw before that. Both times you did an excellent job with super collection and delivery. Your customer service was first class too. You will be top of my list if anyone asks for a recommend. Thankyou

Ted Heath
This is an honest company to do business with

This is an honest company to do business with. I was sent wrong bandsaw blade in error. It was hands up and a replacement on my doormat next morning. Even donated the incorrect blade to my local woodworking club. Very sturdy blade and very competitive price. Will definitely return.

David Pearce
Great service and great product 5*

Ordered the wrong size blade by mistake online and when i owned up to my mistake the helpful man (Lee) on the phone soon sent out the correct sizes for me and i received them the next day, Great service and great product 5*

Derek Mckinlaw
A reliable partner we can always count on

“We’ve been really impressed with the service. The quality has been spot-on, and the support in sourcing blades and other tooling has been a huge help. Even though we haven’t had to run the multihead much recently, I know we’ll be using it more in the future – and it’s great to have a reliable partner we can count on.”

Transport & Compliance Manager, Herefordshire-based timber supplier